Virtual Appointment

John Wilkins Cars & Our Covid-19 Secure Customer Promise

We want our customers to know that their safety is our main priority. To put your mind at rest before visiting our showroom, please see below the list of secure steps we have taken on site to protect both customers and staff:

WHEN YOU VISIT

Masks must be warn at all times on the premises by Staff & Customers. Please speak to a member of staff if you are medically exempt or have forgot your own mask.
Hand washing and hand sanitising stations are available for all customers and staff. Customers are required to sanitise hands upon entry to the dealership.
Staff and customers are required to adhere to social distancing at all times where possible.
An official track and trace QR code is on display, all customers are required to check in using the NHS track and trace app.
Please stand behind our Perspex screens for your protection and the protection of our staff.
 

Our home comfort promise

Whilst we have taken all possible steps to maintain a COVID Secure environment, we know there are still many who will feel nervous visiting public spaces. Should you prefer to remain in the comfort of your own home, we have adopted a contactless purchasing process, meaning a new or used Suzuki could be all yours without having to step foot outside the house!

Contactless Purchasing At John Wilkins Cars

Choose: Browse our available range of New and Used Suzuki cars all listed on our website at your leisure.
REQUEST: Once you have chosen your New or Used Suzuki, you can request either a virtual vehicle tour or home test drive by contacting us via phone, email or our website.
DRIVE: Should you choose a physical test drive, the vehicle will be delivered to your home, fully sanitised ready for you to drive. The vehicle will then be collected at an agreed time with no physical contact required.
CONTACT: Meetings with our Sales Executives can be arranged via phone, Zoom, Skype or Facetime if required and all paperwork and purchasing documents including payment & finance applications can be handled either online or with zero contact.
DELIVERY: Upon purchase, your vehicle will be delivered to your home fully sanitised and ready to drive.
ONLINE: For those comfortable to do so, the full buying process from start to finish can be completed online, including applications for finance but don’t forget, we are on hand to help guide you through and build confidence – we are a phone call away.
 
For total peace of mind, your new car purchase will be fully covered by Suzuki’s 14 day return policy (for more information please click here)